Bon Voyage Transportation-FAQs
Bon Voyage Transportation provides a range of services, including airport transfers, corporate transportation, and special event transportation. We cater to both individual and group needs with our diverse fleet.
You can book a ride through our website, mobile app, or by calling our customer service. Simply provide your pick-up and drop-off locations, the date and time, and any special requests.
We offer a variety of vehicles, including luxury sedans, SUVs, and larger vehicles for groups. Our fleet is designed to meet different transportation needs and preferences.
Yes, all our drivers are professionally trained, licensed, and experienced. They undergo background checks and regular training to ensure the highest level of service and safety.
Yes, you can make changes to your booking. Please contact our customer service as soon as possible to modify your reservation. Changes are subject to availability and may incur additional fees.
Our cancellation policy allows for cancellations up to 24 hours before the scheduled pick-up time for a full refund. Cancellations made within 24 hours may incur a fee or be non-refundable, depending on the booking terms.
Yes, we offer special rates and tailored services for corporate accounts. Please contact us to discuss your company’s transportation needs and to set up an account.
We accommodate reasonable amounts of luggage based on the vehicle type. If you have oversized luggage or special equipment, please inform us at the time of booking so we can make appropriate arrangements.
We recommend booking your transportation as early as possible to ensure availability, especially for peak times or special events. However, we also accept last-minute bookings based on availability.
If your flight is delayed or canceled, please inform us as soon as possible. We monitor all arriving flights and stay on top of any changes, so we will adjust your pick-up time accordingly and ensure that you are picked up once your flight arrives.
Yes, we offer transportation for various special events, including weddings, proms, and parties. Our team can work with you to plan transportation that suits the needs of your event.
You can contact our customer service team via phone, email, or through our website’s contact form. We are available to assist with any questions or concerns you may have regarding your transportation needs.